Every project and plan is paid in full before work begins. Once you and we agree on scope, we send a manual invoice; the build starts after the funds clear.

There is no card on file and nothing is charged automatically.

Sending a project brief is free. You tell us what you want, we review within 24 hours and reply with scope, timeline, and a fixed quote.

You are only invoiced once you approve that quote. Until then there is no cost and no obligation — deciding not to proceed costs nothing.

Work starts after we receive cleared payment, not before.

Advance payment keeps pricing transparent — you see the full, fixed amount before committing, with no surprise charges later.

It also lets us focus entirely on building rather than chasing invoices, which is how we keep turnaround fast.

Before payment: nothing has changed hands, so cancelling is free.

After payment: refunds are handled case by case depending on how far the work has progressed. See the refund policy for the full breakdown.

The first month of any management plan is paid in advance, like every build.

For subsequent months we send the invoice ahead of the cycle; payment is due 5 days before the new cycle begins.

If an invoice is 5 days overdue the service pauses until payment is received. We will always reach out before that happens.